Leading With Emotional Intelligence


In the workplace, emotional intelligence underlies our self-awareness, empathy, leadership and resilience. In our world of ‘do more with less’, where continuous change is the norm and effective collaboration is essential, these skills are fundamental to our success. People who have been through this program feel better at work, facilitate more productive work environments, and better lead and engage others.

Pre-work
Completion of Emotional Intelligence 360-Assessment


Target Audience


  • Staff
  • Team Leader
  • Senior Manager
  Duration 1/2 to 1 day
  Language English
  Certificate No


Topics covered in this course include:


  • Explain the benefits of EI in leadership
  • Understand the history and rationale behind EI
  • Learn behavioural theory of trigger and response
  • Establish their current Emotional Intelligence baseline and begin to see EI in action
  • Identify their own leadership and EI tendencies
  • Recognise unconscious cognitive processes and identify how these effect emotions and behaviour
  • Apply strategies for overcoming heightened emotional responses
  • Recognise emotional responses based on the behaviour of others
  • Identify the consequences of continuously pushing the stress comfort-zone boundaries
  • Engage employees through identification and application of strengths in daily tasks
  • Implement strategies to increase optimal performance in teams
  • Apply EI learning to relevant scenarios