Every Day Business Writing

Learning Outcomes

By undertaking this program you will be able to:

• Define the style of writing required to write at the readers level
• Structure written communication in a logical format
• Effectively manage layout
• Express ideas clearly and briefly
• Deliver bad news with empathy
• Understand the techniques required around grammar, spelling and punctuation

Course Overview

Simply speaking, “Every Day Business Writing” is a program that enables you to get the most out of your letters, e-mails and other written documents. Written communication has a huge impact on the way we do business in today’s day and age. “Everyday Business Writing” addresses common mistakes, writing traps, and other common forms of errors that can make you and your organisation look unprofessional. In this program you will be given tips, tools and techniques to ensure your business writing is number one!

Target Audience

This course is suitable for anyone who requires assistance in business writing. It is targeted at the frontline employee through to the frontline leader.